/* BRH Studio 2.1 - isolated customer UI. No external fonts or resources. */
body.brh-client-shell{margin:0;background:#f5f7fb}
.brhc{--c-ink:#16253d;--c-text:#56667b;--c-line:#e1e7f0;--c-blue:#1760d5;--c-blue-dark:#104cb0;--c-soft:#f4f7fc;--c-green:#0d7662;color:var(--c-ink);font-family:ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;font-size:16px;line-height:1.55;background:#f5f7fb;min-height:100vh;min-height:100dvh;isolation:isolate}
.brhc *,.brhc *:before,.brhc *:after{box-sizing:border-box}
.brhc [hidden]{display:none!important}
.brhc button,.brhc input,.brhc textarea,.brhc select{font:inherit;letter-spacing:normal}
.brhc button{cursor:pointer;text-transform:none;line-height:1.4}
.brhc button:disabled{cursor:wait;opacity:.65}
.brhc a{color:var(--c-blue);text-decoration:none}
.brhc a:hover{text-decoration:underline}
.brhc :focus-visible{outline:3px solid #88b5ff;outline-offset:3px}
.brhc h1,.brhc h2,.brhc h3,.brhc p{color:inherit;font-style:normal;word-break:normal;overflow-wrap:break-word}
.brhc h1{font-size:clamp(27px,2.65vw,39px);line-height:1.18;letter-spacing:-.045em;font-weight:700;margin:7px 0 12px}
.brhc h2{font-size:21px;letter-spacing:-.025em;font-weight:650;line-height:1.3;margin:0 0 8px}
.brhc h3{font-size:17px;font-weight:650;margin:0}
.brhc p{margin:0 0 16px;color:var(--c-text)}
.brhc strong{font-weight:650}
.brhc svg.brhc-icon{width:21px;height:21px;flex:0 0 21px;display:inline-block;vertical-align:middle}
.brhc-sr,.brhc-skip{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}
.brhc-skip:focus{clip:auto;width:auto;height:auto;z-index:2000;padding:12px;background:#fff}
.brhc-eyebrow{font-size:11px;letter-spacing:.13em;text-transform:uppercase;font-weight:700;color:#687c98}
.brhc-caption{font-size:12px;line-height:1.6;color:var(--c-text)}
.brhc-button{display:inline-flex;align-items:center;justify-content:center;gap:9px;min-height:45px;padding:11px 18px;border:1px solid transparent;border-radius:11px;font-size:14px;font-weight:650;white-space:normal;text-align:center;text-decoration:none;box-shadow:none;transition:background .16s,border .16s}
.brhc .brhc-button.primary{background:var(--c-blue);color:#fff;border-color:var(--c-blue);box-shadow:0 5px 12px #175ed519}
.brhc .brhc-button.primary:hover{background:var(--c-blue-dark);text-decoration:none}
.brhc .brhc-button.secondary{background:#fff;color:var(--c-ink);border-color:var(--c-line)}
.brhc .brhc-button.secondary:hover{border-color:#a1b8d7;background:#f9fbff}
.brhc .brhc-button.danger{background:#fff1f0;color:#a72a28;border-color:#f5d0cf}
.brhc .full{width:100%}
.brhc-icon-button,.brhc-password-toggle{padding:10px;border:1px solid var(--c-line);border-radius:10px;background:#fff;color:var(--c-text);display:inline-flex;align-items:center;justify-content:center;min-width:44px;min-height:44px}
.brhc-link,.brhc-text-button{display:inline-flex;align-items:center;gap:7px;border:0;background:none;padding:5px 0;color:var(--c-blue);font-size:13px;font-weight:600;text-align:left}
.brhc-text-button{min-height:40px}
.brhc-topbar{height:88px;padding:0 36px;display:flex;align-items:center;gap:26px;background:#fff;border-bottom:1px solid var(--c-line)}
.brhc-brand{display:flex;align-items:center;gap:4px;color:var(--c-ink)!important;flex-shrink:0}
.brhc .brhc-brand strong{font-size:28px;font-weight:800;letter-spacing:-.06em;color:#152033}
.brhc-brand strong span{color:#728198}
.brhc-brand img{width:178px;height:58px;object-fit:contain;max-width:100%;border:0;display:block}
.brhc-top-label{border-left:1px solid var(--c-line);padding-left:26px;color:var(--c-text);font-size:13px}
.brhc-top-actions{margin-left:auto;display:flex;align-items:center;gap:22px}
.brhc form{margin:0}
.brhc-layout{max-width:1660px;margin:0 auto;display:grid;grid-template-columns:224px minmax(0,1fr);min-height:calc(100dvh - 88px)}
.brhc-sidebar{display:flex;flex-direction:column;padding:32px 20px 24px;border-right:1px solid var(--c-line);background:#fff}
.brhc-side-label{font-size:10px;letter-spacing:.16em;text-transform:uppercase;color:#78859a;font-weight:700;margin:0 13px 18px}
.brhc-tabs{display:grid;gap:7px}
.brhc-tabs button{display:flex;align-items:center;gap:11px;text-align:left;padding:13px 11px;background:transparent;color:var(--c-text);border:0;border-radius:10px;font-size:13px;font-weight:600;min-height:49px}
.brhc-tabs button:hover{background:#f6f8fc}
.brhc-tabs button.is-active{background:#eaf1ff;color:#1658c1}
.brhc-help-card{margin:42px 0 28px;border:1px solid var(--c-line);background:linear-gradient(145deg,#fff,#f0f5ff);border-radius:15px;padding:18px 14px}
.brhc-help-card .brhc-symbol{width:36px;height:36px;margin:0 0 12px}
.brhc-help-card strong{display:block;font-size:14px;margin-bottom:6px}
.brhc-help-card p{font-size:12px;line-height:1.65;margin-bottom:8px}
.brhc-help-card .brhc-link{font-size:12px;min-height:32px}
.brhc-symbol{display:inline-flex;align-items:center;justify-content:center;background:#eaf1ff;color:var(--c-blue);border-radius:12px;width:47px;height:47px;flex-shrink:0}
.brhc-account{border-top:1px solid var(--c-line);display:flex;align-items:center;gap:11px;padding-top:20px;margin-top:auto;min-width:0}
.brhc-account div{min-width:0}
.brhc-account strong{display:block;font-size:13px;overflow-wrap:anywhere}
.brhc-account small{font-size:11px;display:block;color:var(--c-text)}
.brhc-avatar{display:inline-flex;align-items:center;justify-content:center;width:35px;height:35px;flex:0 0 35px;border-radius:50%;background:#edf2fa;color:#547195;font-weight:600}
.brhc-main{padding:36px 34px 20px;min-width:0}
.brhc-page-heading{display:flex;align-items:center;justify-content:space-between;gap:24px}
.brhc-page-heading>div{min-width:0}
.brhc-page-heading p{font-size:14px;margin:0}
.brhc-page-heading .brhc-button{flex-shrink:0}
.brhc-connection-row{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:15px 0 18px}
.brhc-connection{display:inline-flex;align-items:center;gap:7px;font-size:11px;color:var(--c-text)}
.brhc-connection i{width:6px;height:6px;background:#899bb5;border-radius:50%}
.brhc-connection.connected i{background:#129978}
.brhc-connection.error{color:#ac681e}
.brhc-connection.error i{background:#d39032}
.brhc-connection-row .brhc-text-button{font-size:11px;min-height:28px}
.brhc-metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;margin-bottom:28px}
.brhc-metric{background:#fff;border:1px solid var(--c-line);border-radius:16px;padding:21px;text-align:left;color:var(--c-ink);display:grid;grid-template-columns:1fr auto;position:relative;min-width:0;box-shadow:0 3px 10px #16253d03}
.brhc-metric:hover{border-color:#a9c4eb}
.brhc-metric>span:not(.brhc-metric-icon){font-size:12px;color:var(--c-text);padding-top:7px;grid-area:1/1}
.brhc-metric strong{font-size:35px;line-height:1.2;letter-spacing:-.04em;margin:13px 0 11px;grid-area:2/1}
.brhc-metric small{display:flex;align-items:center;gap:8px;font-size:11px;color:#77859b;grid-area:3/1/4/3}
.brhc-metric small .brhc-icon{width:14px;height:14px;flex-basis:14px;margin-left:auto}
.brhc-metric-icon{width:34px;height:34px;display:flex;align-items:center;justify-content:center;border-radius:10px;color:var(--c-blue);background:#eef4ff;grid-area:1/2/3/3}
.brhc-metric-icon.amber{color:#b97925;background:#fff7e9}
.brhc-metric-icon.teal{color:#158673;background:#ebf8f5}
.brhc-overview-grid{display:grid;grid-template-columns:minmax(0,1.8fr) minmax(270px,1fr);gap:22px}
.brhc-panel{background:#fff;border:1px solid var(--c-line);border-radius:17px;padding:24px;min-width:0}
.brhc-panel-heading{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:18px}
.brhc-panel-heading h2{font-size:19px;margin:3px 0 0}
.brhc-panel-heading .brhc-text-button{font-size:12px;flex-shrink:0}
.brhc-panel-heading .brhc-search{max-width:280px}
.brhc-ticket-row{border:0;background:#fff;border-top:1px solid #edf0f5;padding:17px 0;display:flex;align-items:center;gap:14px;width:100%;text-align:left;color:var(--c-ink);min-width:0}
.brhc-ticket-row:hover{background:#fbfcff}
.brhc-ticket-row>div{min-width:0;flex:1}
.brhc-ticket-row strong{display:block;font-size:14px;margin-bottom:4px;overflow-wrap:anywhere}
.brhc-ticket-row small{font-size:11px;color:var(--c-text);display:block}
.brhc-ticket-icon{display:inline-flex;align-items:center;justify-content:center;width:37px;height:37px;background:#f4f7fc;border:1px solid #e8edf6;color:#56708f;border-radius:10px;flex:0 0 37px}
.brhc-tag{display:inline-flex;align-items:center;gap:5px;border-radius:7px;background:#edf3ff;color:#215bab;font-size:10px;font-weight:650;padding:5px 8px;white-space:normal;line-height:1.3}
.brhc-tag.wartet_auf_kunde{background:#fff5e7;color:#a66614}
.brhc-tag.erledigt{background:#eaf7f1;color:#14735b}
.brhc-tag.offen{background:#eef1f6;color:#647087}
.brhc-tag.kritisch{background:#fff0ee;color:#aa3028}
.brhc-doc-small{display:flex;gap:12px;align-items:center;padding:15px 0;border-top:1px solid #edf0f5;min-width:0}
.brhc-doc-small>div{min-width:0}
.brhc-doc-small strong{display:block;font-size:13px;overflow-wrap:anywhere;margin-bottom:3px}
.brhc-doc-small small{font-size:11px;color:var(--c-text)}
.brhc-document-preview .brhc-button{margin-top:15px;font-size:12px}
.brhc-guidance{display:flex;align-items:center;gap:18px;padding:23px 26px;border:1px solid #d9e7fb;border-radius:17px;background:linear-gradient(120deg,#f0f5ff,#fafdff);margin-top:26px}
.brhc-guidance h2{font-size:16px;margin:0 0 5px}
.brhc-guidance p{font-size:12px;max-width:520px;margin:0}
.brhc-guidance>.brhc-button{margin-left:auto;flex-shrink:0;font-size:12px}
.brhc-guidance .brhc-symbol{background:#fff;border:1px solid #d9e7fb}
.brhc-footer,.brhc-auth-footer{font-size:11px;display:flex;justify-content:space-between;align-items:center;color:#7c8899;padding:26px 0 10px;gap:12px;flex-wrap:wrap}
.brhc-footer nav,.brhc-auth-footer nav{display:flex;gap:18px}
.brhc-footer a,.brhc-auth-footer a{color:#65748a}
.brhc-ticket-workspace{display:grid;grid-template-columns:minmax(260px,.95fr) minmax(0,1.65fr);border:1px solid var(--c-line);border-radius:17px;overflow:hidden;background:#fff;min-height:640px}
.brhc-inbox{border-right:1px solid var(--c-line);min-width:0}
.brhc-inbox-tools{padding:18px;border-bottom:1px solid var(--c-line);display:grid;gap:10px}
.brhc-search{display:flex;align-items:center;gap:9px;border:1px solid var(--c-line);background:#fff;border-radius:10px;padding:0 12px;min-width:0}
.brhc-search input{border:0!important;box-shadow:none!important;min-width:0;width:100%;padding:11px 0!important;font-size:13px;color:var(--c-ink);background:transparent;border-radius:0}
.brhc-search:focus-within{outline:2px solid #88b5ff;outline-offset:1px}
.brhc-search input:focus-visible{outline:none}
.brhc-search .brhc-icon{color:#8997aa;width:17px;height:17px;flex-basis:17px}
.brhc select{border:1px solid var(--c-line);background:#fff;padding:10px 12px;border-radius:9px;min-width:0;width:100%;color:var(--c-ink);min-height:43px;font-size:14px}
.brhc-ticket-list{max-height:650px;overflow:auto;overscroll-behavior:contain}
.brhc-ticket-card{display:block;width:100%;border:0;border-bottom:1px solid #edf0f5;background:#fff;color:var(--c-ink);padding:18px;text-align:left;border-left:3px solid transparent;min-width:0}
.brhc-ticket-card:hover{background:#f7faff}
.brhc-ticket-card.is-selected{background:#f0f5ff;border-left-color:var(--c-blue)}
.brhc-ticket-card>small{font-size:10px;color:#6f7f98;display:block;margin-bottom:5px}
.brhc-ticket-card strong{display:block;overflow-wrap:anywhere;font-size:14px;margin-bottom:10px}
.brhc-ticket-card-footer{display:flex;align-items:center;gap:8px;justify-content:space-between;flex-wrap:wrap}
.brhc-ticket-card-footer small{font-size:10px;color:#7b8799}
.brhc-list-hint{font-size:11px;padding:10px 18px}
.brhc-conversation{min-width:0;background:#fff;position:relative}
.brhc-conversation-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;height:100%;min-height:380px;padding:40px}
.brhc-conversation-empty>.brhc-icon{color:#b3c5e2;width:53px;height:53px;margin-bottom:24px}
.brhc-conversation-empty h2{font-size:23px}
.brhc-conversation-empty p{max-width:310px;font-size:14px}
.brhc-thread-header{border-bottom:1px solid var(--c-line);padding:21px 24px}
.brhc-thread-header h2{font-size:19px;line-height:1.35;margin:7px 0 10px;overflow-wrap:anywhere}
.brhc-thread-tags{display:flex;align-items:center;gap:12px;flex-wrap:wrap}
.brhc-back-tickets{display:none;border:0;background:none;padding:0;color:var(--c-blue);font-size:13px;min-height:42px;margin-bottom:7px;align-items:center;gap:8px}
.brhc-thread{padding:24px;display:flex;flex-direction:column;gap:20px;background:#fafbfd;max-height:480px;min-height:270px;overflow:auto;overscroll-behavior:contain;scrollbar-gutter:stable}
.brhc-message{max-width:94%;align-self:flex-start;min-width:180px}
.brhc-message.from-client{align-self:flex-end}
.brhc-message-meta{font-size:10px;color:#77869c;margin-bottom:7px;display:flex;align-items:center;justify-content:space-between;gap:20px}
.brhc-message-meta strong{font-size:11px;color:#526781}
.brhc-message-content{background:#fff;border:1px solid var(--c-line);border-radius:2px 13px 13px 13px;padding:13px 16px;font-size:14px;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.65;color:#2b405e}
.brhc-message.from-client .brhc-message-content{background:#edf4ff;border-color:#d8e7fe;border-radius:13px 2px 13px 13px}
.brhc-message-file{display:flex;align-items:center;flex-wrap:wrap;gap:8px;border:1px solid #d9e4f2;border-radius:9px;background:#fff;padding:9px 11px;margin-top:9px;font-size:12px;overflow-wrap:anywhere}
.brhc-message-file a{overflow-wrap:anywhere;min-width:0;max-width:100%}
.brhc-message-file span{font-size:10px;color:var(--c-text)}
.brhc-composer{padding:20px 24px;border-top:1px solid var(--c-line)}
.brhc label{color:#334762;font-size:13px;font-weight:600;display:grid;gap:7px}
.brhc input:not([type=checkbox]):not([type=file]),.brhc textarea{display:block;min-width:0;width:100%;border:1px solid var(--c-line);background:#fff;border-radius:10px;padding:12px 13px;font-size:16px;color:var(--c-ink);box-shadow:none}
.brhc textarea{resize:vertical;min-height:88px;max-height:320px;line-height:1.6}
.brhc input::placeholder,.brhc textarea::placeholder{color:#91a0b3;opacity:1;font-weight:400}
.brhc-composer label{font-size:12px}
.brhc-composer-actions{display:flex;align-items:center;gap:12px;margin:12px 0 0}
.brhc-composer-actions .brhc-button{margin-left:auto}
.brhc .brhc-attach{display:inline-flex;align-items:center;gap:6px;position:relative;overflow:hidden;font-size:12px;border:1px solid var(--c-line);border-radius:9px;padding:9px;min-height:42px;cursor:pointer;color:var(--c-text);flex-shrink:0}
.brhc-attach input{position:absolute;inset:0;opacity:0;cursor:pointer;width:100%;height:100%;font-size:0}
.brhc-file-name{font-size:10px;overflow-wrap:anywhere;max-width:120px;color:var(--c-text)}
.brhc-composer>.brhc-caption{font-size:10px;margin:10px 0 0}
.brhc-form-feedback{font-size:12px;margin:8px 0 0!important;min-height:0;color:var(--c-green)!important}
.brhc-form-feedback.error{color:#b23730!important}
.brhc-ticket-actions{padding:12px 24px;border-top:1px solid var(--c-line)}
.brhc-ticket-actions summary{font-size:11px;color:#74829a;cursor:pointer}
.brhc-ticket-actions form{padding:14px 0}
.brhc-new-messages{position:absolute;right:22px;bottom:255px;background:#165dcb;color:#fff;border:0;border-radius:8px;padding:9px 14px;font-size:11px;box-shadow:0 6px 15px #10254422}
.brhc-documents{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:15px;margin-top:22px}
.brhc-doc-card{border:1px solid var(--c-line);border-radius:13px;background:#fcfdff;padding:20px;min-width:0}
.brhc-doc-card .brhc-symbol{margin-bottom:12px;width:38px;height:38px}
.brhc-doc-card h3{font-size:16px;margin-bottom:7px;overflow-wrap:anywhere}
.brhc-doc-card p{font-size:11px;overflow-wrap:anywhere}
.brhc-doc-card-actions{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin-top:15px}
.brhc-doc-card-actions a{font-size:12px}
.brhc-empty{padding:34px 16px;text-align:center;color:var(--c-text)}
.brhc-empty .brhc-icon{width:36px;height:36px;color:#b4c6e0;margin-bottom:13px}
.brhc-empty h3{font-size:15px;margin:0 0 8px}
.brhc-empty p{font-size:12px;margin:0}
.brhc-alert,.brhc-announcement{background:#eaf7f0;border:1px solid #c6e9d9;color:#176e52;padding:12px 16px;border-radius:10px;font-size:13px;margin-bottom:20px}
.brhc-alert.error,.brhc-announcement.error{background:#fff3ef;border-color:#f2d3c7;color:#a3422a}
.brhc-announcement{display:flex;align-items:center;justify-content:space-between;gap:10px}
.brhc-announcement button{border:0;color:inherit;background:none;font-size:18px}
.brhc-new-ticket-dialog{width:min(640px,calc(100% - 32px));max-height:calc(100dvh - 36px);border:1px solid #dfe7f2;border-radius:20px;padding:28px;background:#fff;color:var(--c-ink);box-shadow:0 30px 100px #10274440;margin:auto;overflow:auto;font:inherit}
.brhc-new-ticket-dialog::backdrop{background:#10243b70;backdrop-filter:blur(3px)}
.brhc-new-ticket-dialog>header{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:15px}
.brhc-new-ticket-dialog>header h2{font-size:27px;margin:5px 0 0}
.brhc-new-ticket-dialog>p{font-size:13px}
.brhc-form{display:grid;gap:18px}
.brhc-form small{font-weight:400;color:#7d8ba0}
.brhc-form-columns{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.brhc-upload-box{position:relative;border:1px dashed #bfcfe4;border-radius:12px;display:flex!important;align-items:center;gap:12px!important;padding:16px;background:#f9fbff;flex-wrap:wrap;cursor:pointer}
.brhc-upload-box strong{font-size:12px;display:block}
.brhc-upload-box small{font-size:10px;display:block;margin-top:3px}
.brhc-upload-box input{font-size:12px;max-width:100%;font-weight:400}
.brhc-upload-box [data-file-name]{font-size:11px;color:var(--c-blue)}
.brhc-dialog-actions{display:flex;align-items:center;justify-content:flex-end;gap:12px;padding-top:7px}
.brhc-auth{background:#f8faff}
.brhc-auth-header{max-width:1310px;margin:auto;padding:26px 32px;display:flex;justify-content:space-between;align-items:center;gap:20px}
.brhc-auth-grid{max-width:1200px;margin:26px auto 48px;display:grid;grid-template-columns:minmax(0,1fr) minmax(350px,.86fr);gap:100px;padding:24px 32px;align-items:center}
.brhc-auth-intro{min-width:0}
.brhc-auth-intro>.brhc-eyebrow{color:var(--c-blue)}
.brhc-auth-intro h1{font-size:clamp(39px,4.1vw,61px);font-weight:650;line-height:1.08;margin:20px 0 23px;letter-spacing:-.06em}
.brhc-auth-intro h1 em{font-style:normal;color:var(--c-blue)}
.brhc-auth-intro>p{max-width:450px;font-size:15px;line-height:1.8}
.brhc-auth-benefits{display:grid;gap:21px;margin:30px 0 36px}
.brhc-auth-benefits>div{display:flex;align-items:center;gap:17px}
.brhc-auth-benefits .brhc-icon{color:#5c88c5;background:#edf3fd;box-sizing:content-box;padding:12px;border-radius:11px}
.brhc-auth-benefits strong{display:block;font-size:13px}
.brhc-auth-benefits small{display:block;color:#6b7b91;font-size:12px;margin-top:4px}
.brhc-auth-note{display:flex;align-items:center;gap:14px;border-top:1px solid var(--c-line);padding-top:23px;font-size:12px;color:var(--c-text)}
.brhc-auth-note .brhc-icon{color:#9fb4d0;width:30px;height:30px;flex-basis:30px}
.brhc-auth-note strong{color:#516781;font-weight:500}
.brhc-signin{background:#fff;border:1px solid var(--c-line);border-radius:22px;padding:32px;box-shadow:0 18px 60px #17304e09;min-width:0}
.brhc-signin-heading .brhc-symbol{margin-bottom:20px}
.brhc-signin-heading>.brhc-eyebrow{display:block}
.brhc-signin-heading h2{font-size:28px;margin:8px 0 13px;letter-spacing:-.04em}
.brhc-signin-heading p{font-size:13px;margin-bottom:25px}
.brhc-password-wrap{position:relative;display:block}
.brhc-password-wrap input{padding-right:52px!important}
.brhc-password-toggle{position:absolute;right:5px;top:3px;border:0;background:transparent;min-width:40px;min-height:40px;padding:8px}
.brhc-password-toggle .brhc-icon{width:18px;height:18px}
.brhc-access{margin-top:24px;border-top:1px solid var(--c-line);padding-top:19px}
.brhc-access summary{font-size:12px;font-weight:600;color:var(--c-blue);display:flex;align-items:center;justify-content:space-between;gap:15px;cursor:pointer;list-style:none;min-height:36px}
.brhc-access summary::-webkit-details-marker{display:none}
.brhc-access summary .brhc-icon{width:17px;height:17px;flex-basis:17px;transition:transform .15s}
.brhc-access[open] summary .brhc-icon{transform:rotate(45deg)}
.brhc-access p{font-size:12px;margin-top:10px}
.brhc-team-link{font-size:11px!important;text-align:center;border-top:1px solid var(--c-line);padding-top:20px;margin:20px 0 0!important}
.brhc-auth-footer{max-width:1246px;padding:22px 0;margin:auto;border-top:1px solid var(--c-line)}
/* Public site: only the approved portrait and responsive containment. */
#brh-top .brh-hero-grid{grid-template-columns:minmax(0,1fr) minmax(0,1.08fr)}
#brh-top .brh-hero-grid>div{min-width:0}
#brh-top .brh-hero-media img{filter:none;object-position:50% 18%;display:block}
#brh-top .brh-title{line-height:1.04;font-size:clamp(42px,5.4vw,76px)}
#brh-top .brh-nav{gap:20px}
#brh-top .brh-brand{min-width:0;flex-shrink:1}
#brh-top .brh-brand img{max-width:min(260px,100%)}
#brh-top .brh-menu{gap:22px}
#brh-top .brh-menu>a{white-space:nowrap}
#brh-top .brh-hero-media{max-width:100%}
#brh-top .brh-status{max-width:calc(100% - 32px)}
#brh-top .brh-portal-preview{min-width:0}
#brh-top .brh-status-row{gap:8px}
#brh-top .brh-portal-box>div,#brh-top .brh-card{min-width:0;overflow-wrap:break-word}
@media(max-width:1200px){.brhc-main{padding:30px 24px 18px}.brhc-layout{grid-template-columns:198px minmax(0,1fr)}.brhc-sidebar{padding:29px 13px 20px}.brhc-tabs button{font-size:12px;gap:8px}.brhc-metric{padding:17px}.brhc-overview-grid{grid-template-columns:minmax(0,1.45fr) minmax(240px,1fr);gap:16px}.brhc-panel{padding:20px}.brhc-guidance{padding:20px}.brhc-guidance>.brhc-button{max-width:175px}.brhc-auth-grid{gap:55px}}
@media(max-width:1100px){.brhc-ticket-workspace{grid-template-columns:1fr}.brhc-conversation{display:none}.brhc-inbox{border-right:0}.brhc-ticket-workspace.has-selection .brhc-inbox{display:none}.brhc-ticket-workspace.has-selection .brhc-conversation{display:block}.brhc-back-tickets{display:flex}.brhc-thread{max-height:450px}.brhc-ticket-list{max-height:none}.brhc-ticket-workspace{min-height:420px}.brhc-overview-grid{grid-template-columns:1fr}.brhc-document-preview{display:none}.brhc-auth-grid{gap:30px}.brhc-auth-intro h1{font-size:49px}.brhc-guidance>.brhc-button{max-width:none}.brhc-guidance{flex-wrap:wrap}.brhc-guidance>.brhc-button{margin-left:65px}#brh-top .brh-menu{gap:14px}#brh-top .brh-brand img{max-width:215px}}
@media(max-width:900px){#brh-top .brh-hero-grid{grid-template-columns:1fr;padding-top:40px;gap:30px}#brh-top .brh-hero-media{width:100%;max-width:650px;margin:0 auto;min-height:0}#brh-top .brh-hero-media img{height:auto;max-height:680px;aspect-ratio:4/5;object-fit:cover}#brh-top .brh-menu>a{white-space:normal}#brh-top .brh-title{font-size:clamp(39px,8vw,64px)}#brh-top .brh-service-grid{grid-template-columns:repeat(2,minmax(0,1fr))}#brh-top .brh-portal-box{padding:30px;gap:26px}}
@media(max-width:860px){.brhc-topbar{height:76px;padding:0 22px;gap:15px}.brhc-top-label{display:none}.brhc-layout{display:block}.brhc-sidebar{display:block;padding:8px 20px;border:0;border-bottom:1px solid var(--c-line);position:sticky;top:0;z-index:25}.admin-bar .brhc-sidebar{top:32px}.brhc-side-label,.brhc-help-card,.brhc-account{display:none}.brhc-tabs{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.brhc-tabs button{justify-content:center;min-height:43px;font-size:12px;padding:10px 8px}.brhc-desktop-word{display:none}.brhc-main{padding:28px 22px 14px}.brhc-overview-grid{grid-template-columns:1fr}.brhc-metrics{gap:13px}.brhc-metric{padding:17px}.brhc-auth-grid{grid-template-columns:1fr;max-width:560px;padding:6px 22px;gap:20px;margin:15px auto 30px}.brhc-auth-intro{display:none}.brhc-auth-header{padding:18px 22px}.brhc-auth-footer{margin:0 22px;padding:20px 0}.brhc-signin{padding:28px}.brhc-ticket-workspace{min-height:450px}}
@media(max-width:600px){.brhc-topbar{height:68px;padding:0 16px}.brhc-brand img{width:138px;height:46px}.brhc .brhc-brand strong{font-size:25px}.brhc-top-actions{gap:15px}.brhc-top-actions>.brhc-link{font-size:12px}.brhc-top-actions>.brhc-link>.brhc-icon{display:none}.brhc-icon-button{min-height:40px;min-width:40px;padding:9px}.brhc-sidebar{padding:8px 12px}.admin-bar .brhc-sidebar{top:46px}.brhc-tabs{gap:5px}.brhc-tabs button{font-size:11px;gap:6px;min-height:46px}.brhc-tabs .brhc-icon{width:17px;height:17px;flex-basis:17px}.brhc-main{padding:24px 15px 10px}.brhc-page-heading{align-items:flex-start;flex-wrap:wrap;gap:18px}.brhc-page-heading h1{font-size:27px}.brhc-page-heading p{font-size:13px}.brhc-page-heading .brhc-button{font-size:13px;padding:10px 15px;min-height:43px}.brhc-connection-row{margin:10px 0 18px}.brhc-metrics{gap:8px;margin-bottom:19px}.brhc-metric{display:flex;flex-direction:column;padding:13px 10px;border-radius:12px;min-height:135px}.brhc-metric-icon{width:29px;height:29px;margin-bottom:8px}.brhc-metric-icon .brhc-icon{width:17px;height:17px;flex-basis:17px}.brhc-metric>span:not(.brhc-metric-icon){font-size:10px;line-height:1.3;min-height:26px;padding-top:0}.brhc-metric strong{font-size:29px;margin:8px 0 0}.brhc-metric small{display:none}.brhc-panel{padding:17px;border-radius:14px}.brhc-panel-heading{gap:10px;flex-wrap:wrap;margin-bottom:15px}.brhc-panel-heading h2{font-size:18px}.brhc-panel-heading .brhc-text-button{font-size:11px}.brhc-ticket-row{gap:10px;flex-wrap:wrap;padding:15px 0}.brhc-ticket-row strong{font-size:13px}.brhc-ticket-row small{font-size:10px}.brhc-ticket-row>.brhc-tag{margin-left:47px;margin-top:-3px}.brhc-ticket-icon{width:32px;height:32px;flex-basis:32px}.brhc-guidance{padding:18px;gap:13px;margin-top:20px}.brhc-guidance h2{font-size:15px}.brhc-guidance>.brhc-symbol{width:36px;height:36px}.brhc-guidance>div{flex:1;min-width:160px}.brhc-guidance>.brhc-button{margin:3px 0 0;width:100%}.brhc-guidance p{font-size:11px}.brhc-footer{font-size:10px;padding-top:22px}.brhc-ticket-workspace{border-radius:13px}.brhc-inbox-tools{padding:14px}.brhc-thread-header{padding:16px}.brhc-thread-header h2{font-size:18px}.brhc-thread{padding:16px 12px;max-height:48dvh;min-height:245px;gap:17px}.brhc-message{max-width:96%;min-width:0}.brhc-message-content{padding:11px 13px;font-size:14px}.brhc-message-meta{font-size:9px;gap:10px}.brhc-composer{padding:15px}.brhc-composer label{font-size:11px}.brhc-composer-actions{gap:8px;flex-wrap:wrap}.brhc-composer-actions .brhc-button{padding:10px 14px;min-height:42px;font-size:13px}.brhc-file-name{max-width:100px}.brhc-ticket-actions{padding:12px 16px}.brhc-documents{grid-template-columns:1fr}.brhc-panel-heading .brhc-search{max-width:none;width:100%}.brhc-new-ticket-dialog{padding:22px 18px;border-radius:16px;width:calc(100% - 20px);max-height:calc(100dvh - 20px)}.brhc-form{gap:15px}.brhc-new-ticket-dialog>header h2{font-size:25px}.brhc-form-columns{gap:10px}.brhc-dialog-actions .brhc-button{flex:1;padding:11px 12px;font-size:13px}.brhc-auth-header{padding:17px 20px}.brhc-auth-header .brhc-link{font-size:12px}.brhc-auth-grid{padding:0 13px;margin-top:15px}.brhc-signin{padding:25px 21px;border-radius:17px}.brhc-signin-heading h2{font-size:27px}.brhc-signin-heading p{font-size:13px}.brhc-auth-footer{font-size:10px}.brhc-new-messages{right:15px;bottom:255px}#brh-top .brh-hero-grid{padding-top:28px}#brh-top .brh-status{margin-top:14px;width:calc(100% - 24px);max-width:none}#brh-top .brh-hero-media{padding-bottom:15px}#brh-top .brh-hero-media:before{display:none}#brh-top .brh-hero-media img{aspect-ratio:4/5;max-height:none;width:100%;height:auto;border-radius:22px}#brh-top .brh-service-grid{grid-template-columns:1fr}#brh-top .brh-title{font-size:42px}#brh-top .brh-lead{font-size:17px}#brh-top .brh-actions{gap:12px}#brh-top .brh-actions .brh-btn{font-size:15px}#brh-top .brh-portal-box{padding:24px}#brh-top .brh-portal-preview{padding:20px}#brh-top .brh-nav{min-height:75px}#brh-top .brh-brand img{max-width:190px}#brh-top .brh-section h2{font-size:34px}}
@media(prefers-reduced-motion:reduce){.brhc *{scroll-behavior:auto!important;transition:none!important;animation:none!important}}
@media print{.brhc-sidebar,.brhc-top-actions,.brhc-composer,.brhc-ticket-actions,.brhc-connection-row,.brhc-page-heading>.brhc-button,.brhc-new-ticket-dialog{display:none!important}.brhc{background:#fff;min-height:0}.brhc-layout{display:block}.brhc-main{padding:15px}.brhc-panel,.brhc-metric{box-shadow:none;break-inside:avoid}.brhc-thread{max-height:none;overflow:visible}.brhc-ticket-workspace{display:block}.brhc-inbox{display:none}.brhc-conversation{display:block}#brh-top .brh-header{position:static}#brh-top .brh-hero-grid{min-height:0}}

/* Matching public portal preview, without fictitious live figures. */
#brh-top .brh-portal-preview-new{padding:26px;background:#fff;border-radius:23px}
#brh-top .brh-preview-label{font-size:11px;font-weight:600;color:#617796;background:#f0f5fd;padding:6px 9px;border-radius:7px}
#brh-top .brh-preview-tabs{display:flex;gap:7px;border-bottom:1px solid #e5ecf6;padding-bottom:14px;margin-bottom:20px;flex-wrap:wrap}
#brh-top .brh-preview-tabs span{font-size:11px;padding:7px 10px;border-radius:7px;color:#63748c}
#brh-top .brh-preview-tabs .active{background:#edf3ff;color:#1c5cbd;font-weight:700}
#brh-top .brh-preview-message{display:flex;gap:13px;padding:20px 17px;background:#f4f8ff;border:1px solid #e1eafb;border-radius:13px;margin-bottom:14px}
#brh-top .brh-preview-message strong{font-size:15px}
#brh-top .brh-preview-message p{font-size:13px;margin:7px 0 0;line-height:1.6}
#brh-top .brh-preview-icon{color:#2467cd}
#brh-top .brh-portal-preview-new svg{width:20px;height:20px;flex-shrink:0}
#brh-top .brh-preview-line{display:flex;justify-content:space-between;align-items:center;gap:12px;border-bottom:1px solid #e5ecf6;padding:18px 0;font-size:12px}
#brh-top .brh-preview-line>span{display:flex;align-items:center;gap:8px;color:#5d728f}
#brh-top .brh-preview-line>strong{font-size:11px;color:#35629d;white-space:nowrap}
#brh-top p.brh-preview-foot{font-size:11px;margin:20px 0 0;color:#7a8ba3;text-align:center}
.brhc input:not([type=checkbox]):not([type=file]),.brhc textarea{font-weight:400}
@media(max-width:600px){#brh-top .brh-portal-preview-new{padding:20px}#brh-top .brh-preview-label{font-size:10px}}

.brh-delete-dialog{box-sizing:border-box;width:min(440px,calc(100% - 28px));max-height:calc(100dvh - 28px);border:1px solid #dce5f1;border-radius:20px;background:#fff;padding:28px;color:#16253d;font-family:ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;box-shadow:0 30px 90px #10274440;margin:auto}
.brh-delete-dialog::backdrop{background:#10243b70;backdrop-filter:blur(2px)}
.brh-delete-dialog h3{font-size:25px;line-height:1.2;margin:0 0 14px}
.brh-delete-dialog p{font-size:14px;line-height:1.6;color:#596d87;margin:0}
.brh-delete-dialog .brh-btn{font-family:inherit;font-size:13px;min-height:43px}
/* 2.2: reading state, accessible forms, understated identity card and legal pages. */
.brh-honeypot{position:absolute!important;left:-10000px!important;width:1px;height:1px;overflow:hidden}
.brhc .brh-remember{display:flex;align-items:flex-start;gap:10px;font-size:13px}.brhc .brh-remember input{width:18px;min-height:18px;margin:2px 0 0;flex:0 0 18px}
.brhc .brhc-unread{display:inline-flex;padding:3px 8px;border-radius:8px;background:#eaf2ff;color:#174eaa;font-size:11px;font-weight:700;white-space:nowrap}
.brhc-metrics{grid-template-columns:repeat(4,minmax(0,1fr))}.brhc-ticket-card-footer{flex-wrap:wrap}.brhc-forgot{text-align:right}
.brh-wrap .brh-brand img{width:260px;max-width:100%;height:auto;max-height:100px;object-fit:contain}
.brh-wrap .brh-brand{flex:0 1 260px;min-width:140px}.brh-wrap .brh-menu{flex-wrap:wrap}
.brh-wrap .brh-personal-card{max-width:310px;right:12%;top:auto;bottom:7%;transform:none;background:rgba(255,255,255,.98);padding:25px;box-shadow:0 12px 36px #12314b12}
.brh-wrap .brh-personal-card h3{font-size:25px;line-height:1.2;margin:10px 0 12px;font-weight:700}.brh-wrap .brh-personal-card p{font-size:16px;line-height:1.5}.brh-wrap .brh-personal-location{font-size:13px!important;color:#56677e}
.brh-wrap .brh-personal-card .brh-btn{font-size:14px;padding:11px 14px;min-height:44px}
.brh-wrap .brh-form-note{font-size:14px;line-height:1.55;color:#4b607a;margin-top:18px}.brh-wrap .brh-contact-card label{display:grid;gap:7px;font-size:15px;font-weight:600}.brh-wrap .brh-contact-card input,.brh-wrap .brh-contact-card select,.brh-wrap .brh-contact-card textarea{font-size:16px;width:100%;min-width:0}.brh-wrap .brh-input{height:auto}.brh-wrap .brh-form-grid{align-items:start}
.brh-wrap .brh-faq{max-width:1050px}.brh-faq details{border-bottom:1px solid #dfe7f1;padding:20px 0}.brh-faq summary{cursor:pointer;font-size:19px;font-weight:600;color:#1d3550}.brh-faq p{margin:15px 0 0;max-width:800px}
.brh-wrap .brh-service-grid .icon svg{height:26px;width:26px}.brh-wrap .brh-section{padding-block:72px}
.brh-legal-body{margin:0;background:#f7f9fc;color:#20314b;font-family:system-ui,-apple-system,"Segoe UI",sans-serif;line-height:1.65}.brh-legal-body *{box-sizing:border-box}.brh-legal-header,.brh-legal-footer{max-width:1060px;margin:auto;padding:22px;display:flex;gap:24px;justify-content:space-between;flex-wrap:wrap}.brh-legal-header a:first-child{font-weight:800;font-size:24px}.brh-legal-body a{color:#1557b4;text-decoration:underline;text-underline-offset:3px}.brh-legal-doc{max-width:960px;margin:24px auto;padding:clamp(22px,5vw,65px);background:#fff;border:1px solid #e0e7ee;border-radius:20px}.brh-legal-doc h1{font-size:clamp(28px,4vw,44px);line-height:1.2}.brh-legal-doc h2{font-size:23px;margin:34px 0 10px;line-height:1.35}.brh-legal-doc p,.brh-legal-doc td{overflow-wrap:anywhere}.brh-legal-doc table{width:100%;table-layout:fixed;border-collapse:collapse;font-size:14px}.brh-legal-doc th,.brh-legal-doc td{border:1px solid #dee7f0;padding:10px;vertical-align:top}.brh-legal-notice{padding:20px;background:#eff5ff;border-radius:12px}.brh-legal-stand{font-size:13px;color:#526580;margin-top:36px}
.bw-app .brh-inline-forms{display:flex;gap:12px;flex-wrap:wrap}.bw-app .brh-scroll-table{overflow:auto;margin-top:20px}.brh-scroll-table table{width:100%;border-collapse:collapse}.brh-scroll-table td,.brh-scroll-table th{padding:12px;border-bottom:1px solid #e1e7ef;text-align:left}.brh-trash-item{border-bottom:1px solid #e0e7ef;padding-block:22px}.brh-trash-item details{margin-top:20px}.brh-setup-secret{display:block;background:#edf4ff;padding:18px;overflow-wrap:anywhere;word-break:break-all;margin:18px 0;font-size:18px}.brh-recovery-codes{white-space:pre-wrap;overflow-wrap:anywhere;user-select:all;padding:15px;background:#fff}.brh-inbox-summary{display:flex;gap:25px;flex-wrap:wrap;margin-bottom:20px}
.bw-app .bw-panel details>summary{cursor:pointer;padding:12px 0;font-weight:600}.bw-app .bw-panel{min-width:0}.bw-app input,.bw-app select,.bw-app textarea{max-width:100%}
@media(max-width:1100px){.brhc-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.brh-wrap .brh-brand{flex-basis:220px}.brh-wrap .brh-personal-card{right:6%;bottom:4%;max-width:270px}}
@media(max-width:767px){.brh-wrap .brh-brand{flex-basis:190px}.brh-wrap .brh-brand img{width:210px;max-height:72px}.brh-wrap .brh-section{padding-block:42px}.brh-wrap .brh-personal-card{right:6%;left:6%;width:auto;max-width:none;padding:18px;bottom:18px}.brh-wrap .brh-personal-card h3{font-size:22px}.brh-wrap .brh-personal-card p{font-size:14px}.brh-wrap .brh-faq summary{font-size:17px}.brhc-metrics{gap:12px}.brhc-metric{padding:15px}.brh-legal-doc{border-radius:0;border-inline:0;margin:0}.brh-legal-doc table{font-size:12px}.brh-legal-doc th,.brh-legal-doc td{padding:6px}}
@media(max-width:380px){.brhc-metrics{grid-template-columns:1fr 1fr}.brhc-metric strong{font-size:28px}.brhc-metric-icon{width:26px;height:26px}.brhc-metric small{font-size:10px}.brhc-metric>span:not(.brhc-metric-icon){font-size:11px}}
@media print{.brhc-topbar,.brhc-sidebar,.brh-header,.brh-legal-header{position:static!important}.brh-wrap .brh-hero-grid{display:block!important}.brh-wrap .brh-hero-media{max-height:600px;overflow:hidden}.brh-wrap .brh-status{position:static!important}.brh-wrap section{break-inside:auto;padding:15px}.brh-wrap .brh-card{break-inside:avoid}.brhc-composer,.brhc-tabs,.bw-sidebar,button{display:none!important}.brh-legal-doc{border:0;padding:0;max-width:none}}
/* Final narrow-screen and public-page composition polish. */
.brh-legal-doc table{table-layout:fixed;width:100%;border-collapse:collapse}
.brh-legal-doc th,.brh-legal-doc td{overflow-wrap:anywhere;white-space:normal}
.brh-about-no-photo::before{display:none!important;content:none!important}
.brh-wrap .brh-about-no-photo{display:block}
.brh-wrap .brh-about-copy{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);column-gap:64px;align-items:start}
.brh-wrap .brh-about-copy>.brh-eyebrow,.brh-wrap .brh-about-copy>h2,.brh-wrap .brh-about-copy>p{grid-column:1}
.brh-wrap .brh-about-copy>.brh-feature-list{grid-column:2;grid-row:1/span 5;margin:0}
@media(max-width:760px){
 .brh-wrap .brh-about-copy{display:block}
 .brh-wrap .brh-about-copy>.brh-feature-list{margin-top:24px}
 .brhc-main:has([data-panel="tickets"]:not([hidden]) .has-selection)>.brhc-page-heading{display:none}
 .brhc-main:has([data-panel="tickets"]:not([hidden]) .has-selection){padding-top:14px}
 .brhc-main:has([data-panel="tickets"]:not([hidden]) .has-selection)>.brhc-announcement{margin-top:0;padding:10px 12px;font-size:12px}
 .brhc-main:has([data-panel="tickets"]:not([hidden]) .has-selection) .brhc-thread{height:clamp(200px,calc(100dvh - 410px),580px);min-height:200px}
}

.brhc-paging{display:flex;gap:10px;flex-wrap:wrap;margin-top:12px}.brhc-inbox .brhc-paging{padding:12px}
.brh-legal-doc h1{font-size:clamp(26px,5vw,44px);overflow-wrap:anywhere;hyphens:auto}